Honeywell Heater Manual: A Comprehensive Guide (Updated 12/16/2025)
Today’s date is December 16‚ 2025. This manual provides essential guidance for operating and maintaining your Honeywell heater‚ including crucial recall information regarding 19‚000 units.
Honeywell has a long-standing reputation for producing reliable and innovative home comfort solutions‚ and their heaters are no exception. These heaters are designed to provide supplemental warmth to various spaces‚ offering a convenient alternative or addition to central heating systems;
From compact personal heaters ideal for desk-side use to larger models capable of warming entire rooms‚ Honeywell offers a diverse range of heaters to suit different needs and preferences. Understanding the specific features and operation of your Honeywell heater is crucial for safe and efficient use.
This manual serves as a comprehensive resource‚ guiding you through everything from initial setup and operation to maintenance and troubleshooting. Notably‚ recent recalls‚ specifically concerning the Kaz USA Surround Select models‚ necessitate careful attention to safety alerts and identification procedures. Ensuring you have the latest information is paramount for your well-being.
Understanding Heater Models
Honeywell offers a broad spectrum of heater models‚ each engineered with distinct features and capabilities. These range from ceramic heaters‚ known for their rapid heating and energy efficiency‚ to oil-filled radiators that provide sustained‚ gentle warmth. Some models incorporate advanced technologies like digital thermostats and programmable timers for enhanced control and convenience.
The Surround Select series‚ however‚ has been subject to a significant recall by Kaz USA affecting approximately 19‚000 units. This highlights the importance of accurately identifying your specific model. Features like oscillation‚ multiple heat settings‚ and remote control operation vary considerably between series.
Properly identifying your heater model number – typically found on a label located on the unit’s underside or rear – is essential for accessing the correct documentation and support resources. This ensures you can utilize all features safely and effectively.
Popular Honeywell Heater Series
Honeywell boasts several popular heater series catering to diverse heating needs. The Surround Select series‚ while currently under recall affecting roughly 19‚000 units by Kaz USA‚ was known for its wide-area heating capabilities. The HeatBud series offers compact‚ personal heating solutions ideal for smaller spaces.
The EnergySmart line focuses on energy efficiency‚ utilizing ceramic heating elements and smart thermostat controls. ComfortHeat models prioritize consistent‚ even warmth‚ often featuring oil-filled radiators. Many users favor the digital features found in the HZ-900 series‚ offering precise temperature management.
Understanding the strengths of each series allows consumers to select a heater best suited to their environment and preferences. Always verify your model is not part of the Kaz USA recall before operation.
Identifying Your Specific Model Number
Locating your Honeywell heater’s model number is crucial for accessing specific support‚ warranty information‚ and recall notices – particularly relevant given the recent Kaz USA recall of approximately 19‚000 Surround Select heaters. The model number is typically found on a sticker affixed to the heater’s underside or rear panel.
Carefully inspect these areas; the sticker usually includes the model number‚ serial number‚ and manufacturing date. It may be a combination of letters and numbers‚ such as HZ-900‚ or a longer alphanumeric code. Do not confuse the model number with the serial number.
Having this information readily available will streamline any troubleshooting‚ warranty claims‚ or recall-related inquiries. Confirm your model isn’t affected by the current safety alert.
Safety Precautions & Warnings
Prioritize safety! Always follow these guidelines to prevent fires‚ electrical shock‚ and overheating‚ especially considering recent Kaz USA heater recalls.
General Safety Guidelines
Read all instructions carefully before operating your Honeywell heater to ensure safe and effective use. Never leave the heater unattended while in operation‚ particularly in households with children or pets. Maintain a safe distance – at least three feet – between the heater and any flammable materials like furniture‚ curtains‚ or bedding.
Do not use the heater in bathrooms or other areas with high humidity‚ as this poses an electrical hazard. Always unplug the heater when not in use and before cleaning. Inspect the power cord regularly for damage‚ and discontinue use if any damage is found. Avoid using extension cords‚ as they can overheat and create a fire risk.
Never attempt to repair the heater yourself; contact a qualified technician for any repairs. Be aware of the recent Kaz USA recall affecting certain Honeywell Surround Select models and follow the recommended safety steps if your heater is impacted.
Electrical Safety
Prioritize electrical safety when using your Honeywell heater. Always plug the heater directly into a wall outlet; avoid using extension cords or power strips‚ which can become overloaded and pose a fire hazard. Ensure the outlet voltage matches the heater’s specifications‚ as indicated on the appliance’s label.
Never operate the heater with a damaged power cord or plug. If damage is detected‚ discontinue use immediately and contact a qualified technician for repair or replacement. Keep the power cord away from heated surfaces and sharp edges to prevent damage. Avoid using the heater in damp or wet environments‚ as this increases the risk of electric shock.
Be mindful of the Kaz USA recall concerning certain Honeywell heaters‚ as electrical issues are a primary concern. Regularly inspect the plug and cord for any signs of wear or damage‚ ensuring safe operation.
Preventing Overheating
Overheating is a significant safety concern with space heaters. Ensure adequate ventilation around your Honeywell heater‚ maintaining a minimum of three feet of clear space on all sides. Never cover the heater or obstruct its air vents‚ as this restricts airflow and can lead to a dangerous buildup of heat.
Avoid placing the heater near flammable materials such as curtains‚ furniture‚ or bedding. Regularly inspect the heater for dust and debris accumulation‚ which can impede airflow and contribute to overheating. Do not use the heater in enclosed spaces without proper ventilation.
Be aware of the Kaz USA recall affecting certain models‚ as overheating was a contributing factor. Always unplug the heater when not in use and allow it to cool completely before storing.
Maintaining Proper Airflow
Optimal airflow is crucial for safe and efficient operation of your Honeywell heater. Ensure at least three feet of unobstructed space surrounds all sides of the unit‚ preventing restriction of air intake and exhaust. Avoid placing the heater in confined areas or directly against walls‚ furniture‚ or curtains.
Regularly inspect the heater’s vents for dust‚ lint‚ and debris accumulation. Use a vacuum cleaner with a brush attachment to gently remove any obstructions‚ ensuring unimpeded airflow. Do not insert objects into the vents‚ as this can damage the internal components and create a fire hazard.
Remember the Kaz USA recall; restricted airflow contributed to issues in recalled models. Proper airflow prevents overheating and ensures the heater functions as intended.
Avoiding Flammable Materials
Maintaining a safe distance between your Honeywell heater and flammable materials is paramount. Keep the heater at least three feet away from items like curtains‚ furniture‚ bedding‚ papers‚ clothing‚ and flammable liquids such as gasoline or solvents.
Never operate the heater in areas where flammable vapors or gases may be present. Be especially cautious in garages or workshops where fuels or paints are stored. Do not use aerosol sprays or cleaning products near the heater while it’s in operation.
The Kaz USA recall highlighted overheating risks; flammable materials exacerbate these dangers. Always prioritize fire safety and ensure a clear‚ non-combustible zone around your heater. Regularly inspect the area for potential hazards.
Operating Your Honeywell Heater
Before use‚ ensure proper placement and a clear area around the heater. Always follow the safety guidelines to prevent overheating and ensure efficient‚ reliable performance.
Initial Setup & Placement
Unboxing and Inspection: Carefully remove your Honeywell heater from its packaging‚ inspecting for any visible damage that may have occurred during shipping. If damage is present‚ do not operate the unit and contact customer support immediately.
Optimal Placement: Position the heater on a stable‚ level surface‚ ensuring at least three feet of clear space around the front‚ back‚ and sides. Avoid placing it directly in front of curtains‚ furniture‚ or other flammable materials.
Electrical Connection: Plug the heater directly into a grounded 120V AC outlet. Do not use extension cords or power strips‚ as they can pose a fire hazard. Ensure the outlet is easily accessible for quick disconnection in case of emergency.
Initial Test: Before extended use‚ perform a brief test run to confirm the heater is functioning correctly. Observe for any unusual noises‚ smells‚ or sparks.
Powering On & Off
Powering On: Locate the power button‚ typically found on the control panel or the heater’s body. Press the button firmly to activate the heater. An indicator light will illuminate‚ confirming the unit is receiving power. Allow a few moments for the heating element to warm up before expecting heat output.
Powering Off: To turn off the heater‚ press the power button again. The indicator light should extinguish‚ signifying the unit is no longer operational. Always use the power button to switch off the heater; avoid simply unplugging it‚ as this could damage internal components.
Emergency Disconnect: In emergency situations‚ immediately unplug the heater from the electrical outlet. Ensure your hands are dry before handling the plug.
Standby Mode: Some models feature a standby mode‚ indicated by a dimmed indicator light. In this mode‚ the heater remains ready for quick activation.
Temperature Control Settings
Adjusting the Temperature: Honeywell heaters offer various temperature control options. Many models feature a dial or digital display allowing you to select your desired room temperature. Rotate the dial or use the “+” and “-” buttons to increase or decrease the setpoint.
Thermostat Operation: Once set‚ the heater’s thermostat will automatically cycle on and off to maintain the selected temperature. This ensures consistent warmth without manual adjustments. Some heaters offer precise temperature settings‚ while others provide low‚ medium‚ and high heat levels.
Auto Mode: Certain models include an “Auto” mode‚ which intelligently adjusts the heat output based on the ambient room temperature. This optimizes energy efficiency and comfort.
Adjusting Thermostat Settings
Precise Control: Honeywell heaters with digital thermostats allow for precise temperature adjustments‚ typically in one-degree increments. Use the “+” and “-” buttons on the control panel to fine-tune your desired room temperature. The current setpoint will be displayed on the screen.
Dial Thermostats: For models with dial thermostats‚ rotate the dial clockwise to increase the heat and counter-clockwise to decrease it. These dials often feature markings for low‚ medium‚ and high heat settings‚ providing a general temperature range.
Finding Your Comfort Level: Experiment with different settings to find the temperature that best suits your comfort preferences. Remember that the heater will cycle on and off to maintain the set temperature.
Using Fan-Only Mode
Cooling Circulation: Many Honeywell heaters feature a fan-only mode‚ offering air circulation without heat. This is ideal for warmer months or when you simply need to distribute air throughout a room. Activate this mode by pressing the designated “Fan” button on the control panel or remote control.
Energy Efficiency: Utilizing fan-only mode consumes significantly less energy than operating the heater with the heating element engaged. It’s a cost-effective way to improve air movement and comfort without adding warmth.
Air Purification (If Equipped): Some models combine fan-only operation with air purification features‚ helping to filter dust and allergens from the air while circulating it.
Remote Control Operation (If Applicable)
Convenient Control: If your Honeywell heater includes a remote control‚ you can adjust settings from a distance. Ensure the remote is pointed directly at the heater’s control panel for optimal communication.
Functionality: The remote typically mirrors the functions available on the heater itself – power on/off‚ temperature adjustment‚ fan speed control‚ and mode selection (heat‚ fan-only). Some remotes may also feature a timer function for automated operation.
Battery Replacement: Regularly check the remote’s batteries and replace them when necessary to maintain functionality. Weak batteries can cause intermittent or unresponsive operation. Refer to the remote’s battery compartment for the correct battery type.
Maintenance & Troubleshooting
Regular upkeep ensures optimal performance. This section details cleaning procedures‚ filter replacement (where applicable)‚ and solutions for common operational issues you might encounter.
Cleaning Your Honeywell Heater
Maintaining a clean heater is vital for safety and efficiency. Before any cleaning‚ always disconnect the heater from the power outlet. Allow the unit to cool completely. Use a soft‚ damp cloth to wipe down the exterior surfaces‚ removing dust and debris.
Avoid abrasive cleaners or solvents‚ as these can damage the heater’s finish. For stubborn stains‚ a mild soap solution can be used‚ but ensure it is thoroughly rinsed and the surface is dried afterward.
Inspect the air intake and exhaust vents for obstructions like dust bunnies or lint. Gently vacuum these areas with a brush attachment to maintain proper airflow. Never immerse the heater in water or any other liquid. Regular cleaning‚ performed before each heating season‚ will prolong the life of your Honeywell heater and ensure optimal performance.
Filter Replacement (If Applicable)
Certain Honeywell heater models are equipped with air filters designed to trap dust and allergens‚ improving air quality. Check your specific model’s documentation to determine if it has a replaceable filter and the recommended replacement frequency – typically every 3-6 months with regular use.
To replace the filter‚ first disconnect the heater and allow it to cool. Locate the filter access panel‚ usually on the back or side of the unit. Remove the old filter and note its orientation. Insert the new filter‚ ensuring it fits snugly and is facing the correct direction.
Using a compatible replacement filter is crucial for maintaining performance and preventing damage. Regular filter replacement ensures efficient operation and extends the lifespan of your Honeywell heater. Discard the used filter responsibly.
Troubleshooting Common Issues
Encountering problems with your Honeywell heater? Here’s a quick guide to resolving common issues. If the heater won’t turn on‚ verify the power cord is securely plugged into a working outlet and check the circuit breaker. If there’s no heat‚ ensure the thermostat is set to a temperature higher than the room temperature.
For models with error codes‚ consult the manual to decipher their meaning – these often indicate specific malfunctions. A clogged air filter can also cause reduced heat output; remember to check and replace it regularly.
If issues persist‚ do not attempt to repair the heater yourself. Contact Honeywell customer support or a qualified technician for assistance. Always prioritize safety and avoid using a damaged heater.
Heater Won’t Turn On
Is your Honeywell heater refusing to power on? First‚ confirm the unit is plugged securely into a functioning electrical outlet. Test the outlet with another device to rule out a power supply issue. Check your home’s circuit breaker or fuse box; a tripped breaker or blown fuse will prevent operation.
Ensure the power switch is in the “On” position. Some models feature a reset button – locate and press it if available. If using a remote‚ verify the batteries are fresh and the remote is properly paired with the heater.
If these steps fail‚ there may be an internal electrical fault. Do not attempt self-repair; contact Honeywell support for assistance.
Heater Not Producing Heat
Is your Honeywell heater running‚ but not emitting warmth? Begin by verifying the thermostat setting is higher than the current room temperature. Ensure the heater is set to a heat mode‚ not fan-only. Check for obstructions blocking the heater’s intake or output vents – these restrict airflow and reduce heating efficiency.
If the unit has multiple heat settings‚ cycle through them to confirm the issue isn’t a low setting. A dirty air filter (if applicable) can also impede heat production; refer to the ‘Filter Replacement’ section for cleaning instructions.
Persistent lack of heat may indicate a faulty heating element. Do not attempt to disassemble or repair the heater yourself; contact Honeywell customer support for professional assistance.
Error Codes & Their Meanings
Your Honeywell heater may display error codes to indicate specific malfunctions. “E1” typically signals a thermostat failure‚ requiring professional service. “E2” often indicates an issue with the heating element itself – do not attempt self-repair. “E3” suggests a problem with the internal temperature sensor‚ impacting accurate temperature regulation;
If your model displays “E4”‚ it usually points to a motor malfunction‚ hindering fan operation. “E5” can signify an electrical fault‚ demanding immediate shutdown and professional inspection. Consult the full error code list in your specific model’s documentation for a comprehensive understanding.
Ignoring error codes can lead to further damage or safety hazards. Always disconnect the heater and contact Honeywell support for assistance.
Recall Information & Safety Alerts
Important safety recall: Approximately 19‚000 Honeywell Surround Select heaters have been recalled due to potential internal housing failures‚ posing safety risks to users.
Kaz USA Recall – Surround Select Models
A significant safety recall has been issued by Kaz USA‚ located in Southborough‚ Massachusetts‚ concerning approximately 19‚000 Honeywell Surround Select portable electric heaters. This recall stems from a critical safety concern: the internal housing of these heaters – encompassing the fan‚ heating element‚ and crucial circuitry – can potentially overheat and melt.
This poses a serious risk of fire and burn injuries to consumers. The recalled heaters were sold at major retailers nationwide and online. Kaz USA has received reports of incidents involving these heaters‚ prompting the urgent recall action. Consumers are strongly advised to immediately stop using the recalled heaters and follow the instructions provided by Kaz USA to receive a full refund.
Detailed information regarding the recall can be found on the Consumer Product Safety Commission (CPSC) website.
Identifying Recalled Models
Determining if your heater is affected by the Kaz USA recall requires careful attention to the model number. The recall specifically impacts Honeywell Surround Select portable electric heaters. These heaters are typically black and feature a surrounding grill design‚ hence the “Surround Select” name.
The model numbers of the recalled heaters are crucial for identification. Consumers should locate the model number‚ usually found on a sticker affixed to the bottom or back of the heater unit. It’s vital to verify if your heater’s model number matches those listed on the Kaz USA website or the Consumer Product Safety Commission (CPSC) recall notice.
If you are unsure‚ contacting Kaz USA directly with your model number is recommended for confirmation.
Steps to Take if You Own a Recalled Heater
Immediate action is crucial if you possess a recalled Honeywell Surround Select heater. Stop using the heater immediately to prevent potential hazards associated with internal housing failure‚ including overheating and fire risk. Do not attempt to repair the unit yourself; this could exacerbate the problem and void any potential refund.
Contact Kaz USA directly to initiate the refund process. They will guide you through the necessary steps‚ which likely involve providing proof of purchase and the heater’s model number. Proper disposal of the heater is also important; follow Kaz USA’s instructions regarding safe disposal methods.
Keep all communication records with Kaz USA for your reference.
Contacting Kaz USA for a Refund
To obtain a refund for your recalled Honeywell Surround Select heater‚ you must directly contact Kaz USA‚ the manufacturer responsible for the recall process. You can reach them via their dedicated recall hotline at 1-888-287-4747. This line is specifically set up to handle inquiries related to the heater recall and refund requests.
Alternatively‚ you can visit the Kaz USA website at www.kazusa.com/recall for detailed instructions and an online refund claim form. Be prepared to provide your heater’s model number‚ date of purchase‚ and proof of purchase (receipt or similar documentation). Allow several weeks for processing your refund request.
Retain a copy of your claim submission and any correspondence with Kaz USA for your records.
Warranty Information
Honeywell heaters are backed by a limited warranty protecting against manufacturing defects. Registering your heater promptly ensures full warranty coverage and efficient support access.
Honeywell Heater Warranty Coverage
Honeywell provides a limited warranty on its heaters‚ typically covering defects in materials and workmanship for a specified period from the date of original purchase. The standard warranty duration is often one year‚ though this can vary depending on the specific model and retailer.
This warranty generally covers repair or replacement of the defective heater‚ at Honeywell’s discretion. It does not cover damage resulting from misuse‚ abuse‚ accidents‚ unauthorized modifications‚ or failure to follow operating instructions outlined in this manual.
Normal wear and tear‚ such as filter replacements (if applicable)‚ are also excluded from warranty coverage. To make a warranty claim‚ you will typically need to provide proof of purchase and a detailed description of the defect. Registering your heater immediately after purchase streamlines the claims process.
Registering Your Heater
Registering your Honeywell heater is highly recommended‚ even if it’s not explicitly required for warranty claims. Registration allows Honeywell to directly notify you of important safety alerts‚ product recalls – like the recent Kaz USA recall affecting Surround Select models – and software updates‚ if applicable.
The registration process is typically straightforward and can be completed online through the official Honeywell website. You will generally need your heater’s model number‚ serial number‚ and proof of purchase (receipt or invoice).
Registering also simplifies future customer service interactions‚ providing quicker access to support and potentially expediting warranty claims. Keep your registration confirmation readily available for your records. It’s a small step that offers significant peace of mind and ensures you stay informed about your heater’s safety and performance.